Legal
Global Reach Logistics Limited ("GRL", "we", "us", or "our") is committed to protecting the privacy and security of personal data.
This Privacy Policy explains how Global Reach Logistics Limited collects, uses, processes, and protects personal data when individuals interact with us, including when they:
This policy also explains the rights available to individuals under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Global Reach Logistics Limited is a third-party logistics provider delivering supply chain and fulfilment services including warehousing and storage, order fulfilment, distribution and transportation coordination, supply chain management, and logistics technology integration.
Depending on the circumstances, Global Reach Logistics Limited may act as either a Data Controller, determining how and why personal data is processed, or a Data Processor, processing personal data on behalf of customers as part of the logistics services we provide.
Global Reach Logistics Limited
Watling Park, Station Road
Northampton, NN6 7XY
United Kingdom
Telephone: 0333 091 3888
Email: privacy@grll.co.uk
We may collect, use, store, and process several categories of personal data.
In the course of providing logistics services, we may process personal data relating to delivery contacts, shipment recipients, customer service communications, and order and shipment identifiers. Such information is typically processed on behalf of our clients as part of contractual logistics services.
If individuals apply for employment with Global Reach Logistics Limited, we may collect curriculum vitae, employment and education history, identification documentation, and right to work information.
Individuals may provide personal data when they contact us via telephone or email, submit enquiries through our website, enter into a commercial relationship with us, or request information regarding our services.
When users visit our website, certain technical data may be collected automatically using technologies such as cookies, website analytics tools, and server log files.
Personal data may also be received from third parties including customers who use our logistics services, courier and transportation providers, technology and integration partners, and recruitment agencies.
We process personal data only where permitted by law. The lawful bases we rely upon include:
Where processing is necessary to fulfil contractual obligations, including the provision of logistics, fulfilment, and supply chain services.
Where processing is necessary for our legitimate business interests, provided those interests do not override the rights and freedoms of individuals. Our legitimate interests may include operating and improving our logistics services, maintaining the security of our systems, managing commercial relationships, preventing fraud and misuse of services, and supporting the efficient operation of our business.
Where processing is necessary to comply with legal or regulatory obligations.
Where required by law, we may rely on an individual's consent to process personal data. Individuals may withdraw their consent at any time.
Personal data may be processed for the following purposes:
Where personal data is processed on behalf of our clients as part of logistics services, we act as a Data Processor and process such data only in accordance with client instructions.
We may share personal data with trusted third parties where necessary to support business operations. These may include:
All third parties are required to process personal data in accordance with applicable data protection laws and appropriate security safeguards.
As Global Reach Logistics operates internationally, personal data may occasionally be transferred outside the United Kingdom or European Economic Area. Where such transfers occur, appropriate safeguards are implemented, including standard contractual clauses approved by regulators, transfers to jurisdictions recognised as providing adequate protection, and other lawful transfer mechanisms permitted by data protection legislation.
Global Reach Logistics Limited implements appropriate technical and organisational measures designed to protect personal data from unauthorised access, loss or destruction, alteration or disclosure, and misuse or unlawful processing. Security measures may include access controls, encryption technologies, secure infrastructure, and operational procedures designed to safeguard personal data.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including delivery of logistics services, maintenance of commercial records, and compliance with legal and regulatory obligations. When personal data is no longer required, it will be securely deleted or anonymised in accordance with internal data retention procedures.
Under applicable data protection law, individuals have the following rights in relation to their personal data:
Requests relating to personal data rights may be submitted using the contact details provided in this policy. We may request information to verify the identity of the individual making the request. Individuals also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Our website may use cookies and similar technologies to improve functionality, enhance user experience, and analyse website usage. Users may control cookie preferences through their browser settings. Further details regarding cookies may be provided in our Cookie Policy.
Our website may contain links to external websites operated by third parties. Global Reach Logistics Limited is not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of any external websites they visit.
Global Reach Logistics Limited may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technology. Updated versions will be published on our website and will include a revised "Last Updated" date.
If you have any questions regarding this Privacy Policy or how Global Reach Logistics Limited processes personal data, please contact:
Global Reach Logistics Limited
Watling Park, Station Road
Northampton, NN6 7XY
United Kingdom
Telephone: 0333 091 3888
Email: privacy@grll.co.uk